Privacy Policy

1. Scope

• • Services are offered only within India.
• • Personal data is primarily stored and processed in India.
• • You may browse certain sections without registering.

2. Information We Collect

We collect personal data when you register, place orders, contact support, or interact with our services.

A. Personal Information

• • Name
• • Date of Birth
• • Address
• • Mobile Number
• • Email ID
• • Identity/Address Proof (if required)

B. Sensitive Personal Data (With Consent)

• • Bank Account Details
• • Credit/Debit Card Information
• • Payment Instrument Information
• • Biometric Information (if applicable)

C. Usage & Transaction Data

• • Purchase History
• • Transaction Details
• • Preferences & Browsing Behaviour
• • Aggregated Analytics Data

⚠️ We will never ask for your PIN, OTP, banking password, or card details via call or email.

3. How We Use Your Information

• • Process and fulfill orders
• • Provide customer support
• • Improve user experience
• • Prevent fraud and illegal activities
• • Send offers and promotional updates (opt-out available)
• • Conduct surveys and marketing research
• • Enforce Terms and policies

4. Sharing of Information

• • Affiliates and internal group entities
• • Sellers and business partners
• • Logistics partners
• • Payment gateways
• • Third-party service providers

We may also disclose information to comply with legal obligations, court orders, government requests, or to prevent fraud.

5. Security Measures

• • Protection against unauthorized access
• • Prevention of misuse or disclosure
• • Secure server infrastructure

Internet transmission is not 100% secure. Users must keep login credentials confidential.

6. Data Retention & Deletion

You may delete your account via profile settings or by contacting us.

• • Pending obligations may delay deletion.
• • Deleted accounts lose access permanently.
• • Data retained only as required by law.
• • Anonymized data may be retained for analytics.

7. Your Rights

• • Access your personal data
• • Update or correct information
• • Withdraw consent

8. Consent & Withdrawal

By using our Platform, you consent to collection, storage, processing, and sharing of your data as described.

To withdraw consent, write to us with the subject: “Withdrawal of consent for processing personal data”.

9. Changes to This Policy

We may update this Privacy Policy periodically. Please review this page for updates.